We bought a hearts on fire wedding ring in Costa Rica and when we moved to the UK we noticed a tiny damage on it. We took it to Beaverbrooks and they guided us through the process of fixing it and based on their service we ended up buying an additional pair of earrings. Overall the service is good and the location is convenient.---- Nov 21 Update: We brought a ring to be repaired and we deeply regretted it. It took them weeks just to have an estimate and once they did the value of the repair was almost the value of the ring. They have been slow to respond and rude when they do. What a shame!
I popped into the Tag part of the jewellers to have a quick look at the watches. Hannah helped me pick out the watch I was looking for, even though I did not buy the watch, Hannah still helped me to figure out possible finance options for the watch and also let me try on the watch. Great customer service and very knowledgeable. Would definitely go again
Called in today,initally to look at wedding rings, we saw Becky,who was both helpful and guided us through buying 2 watches and a ring,what a wonderful experience,if you want to be looked after and feel special then make sure you see Becky @ Milton Keynes branch.
The only place we will ever go for our jewellery based on the service and how friendly everyone is. Purchased a bracelet for my wife’s birthday and brilliant service from Emma who is an asset to the store. Despite it being really busy Emma was brilliant at helping me choose the right bracelet and also gift wrapped it for me. We wouldn’t go anywhere else after purchasing our wedding rings here. Brilliant service overall
